5/4/25
RED FLAG
I personally do not recommend this apartment complex.There are ongoing issues with unit appliances that they can’t handle or gain control of. Weeks & weeks will go by with broken appliance (washing machine, dryer, dishwasher, sink, toilet, shower). In some cases, concerns raised by residents were not addressed. Beautiful property, and conveniently located in a desired area of queen creek but definitely not worth the hassle. While some staff were courteous, I found the overall management approach... to be inconsistent and at times unresponsive. I believe there are better-maintained and more professionally managed options in the area.
This review reflects my personal experience, and I hope it helps others make an informed decision.
Review from Apartments.com
Property Manager at Acero Queen Creek responded to this review
Thank you for sharing your concerns. We're truly sorry for the inconvenience you experienced with your appliances. It was certainly never our intention to be unresponsive or make you feel unheard. The washing machine issue involved a very... large-scale manufacturer defect, and unfortunately, we had to wait for their direction before moving forward. We understand how frustrating that delay must have been for you, and we truly appreciate your patience and understanding during this unfortunate process. Please know that your comfort and satisfaction is important to us.