7/17/25
Disorganized and Disappointing Tour Experience
I had a confirmed tour appointment at Azure Apartments, scheduled and confirmed via email by Icenia. I even received a reminder before the tour. But when I arrived, no one had any idea I had an appointment. It felt completely disorganized and unprofessional from the moment I walked in.
Laura gave us the tour, but she was rude and made me feel uncomfortable the entire time. She acted like she didn’t want to be there and kept repeating how “great the price” was, even after I told her that I care... more about good management than just cheap rent. Her attitude didn’t change at all — there was no warmth, no professionalism, just a rushed, careless experience.
I honestly don’t know how this place has a 4-star rating. If this is how they treat future residents who schedule appointments in advance, I can only imagine what living here would be like. Definitely not worth your time.
Review from Apartments.com