Mira Bella

Last summer we joined the newly renovated, and newly staffed, MiraBella apartments. The price was reasonable and the apartments were in fairly well maintained condition. Unfortunately, there were a series of problems with our AC shutting off, dishwasher having to get replaced, and the community laundry facility only working at half capacity during our entire year long stay. When the issues were brought to Management's attention we were met with nothing but a slow response time and an apathetic… attitude. We decided that we would be better off at pretty much any other residence and moved. We filled out all the necessary paperwork for a move out inspection but received no response from the office staff, who are rarely actually in the office (expect to see a "will return soon" sign on the door) and ended up having to move out without one. Upon receiving the final summation of the cleaning and maintenance charges, we discovered that they would not only be taking our entire deposit, but ultimately be asking for even more to cover the cost of "returning the apartment to it's original condition" This included painting the kitchen and bathroom because they were "dirty", guess that's one way to fix it. We spent a great deal of time cleaning all of the the apartment to include the carpet, floors and walls but were charged for them anyways. In conclusion, I would recommend that if you are considering moving in, that you accept that you will be receiving none of your deposit back and will most likely end up having to pay them additional fees for whatever cleaning fee they decide to employ to reach a high enough dollar amount to take all of it. Maybe their ill trained and inexperienced staff will have improved their professionalism by then, but I doubt it. Good Luck. Read More