Vue at Montrose

During my recent visit to Vue at Montrose apartments, I was incredibly impressed. The property is truly remarkable, being both visually stunning and meticulously maintained. The apartments themselves are spacious and boast exquisite designs. I'm eagerly looking forward to the possibility of moving in soon. I also appreciated the warm and inviting ambiance, as well as the exceptional professionalism displayed by the leasing office staff.

When we moved here, we were told that the unit itself was entirely new--all new appliances, new paint, and new AC units. Upon arrival, we immediately realized this was not true.

Appliances: The appliances were dirty, stained, and dented. The oven had bits of food on the bottom of it, the top of the stove had permanent stains on it from previous users, and the grates on the burners were covered in rust. The Dishwasher also had permanent stains all down the front. The refrigerator had a sticker… on it from a previous user, that nobody even bothered to take off.

Paint and general care: The paint job on the walls was incredibly lazy. There are spills and drops on the floor that were never cleaned up, and there are random streaks of paint on the side of the toilet for some strange reason. Who doesn't clean up paint spills on a white toilet?

Management: I'm sure they are trying their best, but the management can't seem to keep up with everything that goes wrong. The hot water broke for two full days before being repaired, and the walkways are rarely clean--management kind of just pushes dirt around with a mop and leaves it at that. Furthermore, the tenants here leave their dog poop everywhere, and the management threatens to impose fines, which has done nothing to stop the problem.

Units: The walls are paper thin. I hear full conversations, parties, children, and pets at all hours of the day and night. The property apparently has a weight limit for pets, but there are two Great Danes that live on this property, so, I guess that's also not enforced.

Overall, it's not the best place to live. Sure, the neighborhood is nice, but I don't think it's really worth dealing with constant issues, horrible appliances and paint jobs, and just generally "meh" management. If issues were actually followed through on, and the management took a proactive approach to creating a good living environment, this would be a much better place to live. Real talk--find another property, you'll be happier. Read More

Lots of partying, and joyful screaming well passed 11 pm. I was attracted to a good location, and proximity to freeway 2. This community is not for working professionals. If you can afford to pay more, go somewhere else. I made an avoidable mistake.

My family and I lived at the VUE in Montrose for about 10 months. The unit itself was in ok condition when we moved in but it appeared dated(cabinets appeared old,the plastic wall bases in the bathrooms were dirty and had old paint stains,the air conditioning unit was a joke as it was an old wall mounted one placed in the living room,windows also needed upgrading as some appeared like someone could easily break in).The toilets had rust around the bottom of them, one had a main screw missing.… Also, I don't understand why almost every door in the apartment complex could be heard when someone opened or closed theirs. Living in the lower unit had its issues,like the neighbor above could always be heard walking around,as well as some inconsiderate neighbors would not pick up after their dog and leave their pets stool in front or near our apartment unit. The other hassle of this place is that it only came with one parking spot,so many times I would have to park at or near the bottom of the hill. My biggest complaint is with the owner of the complex which I believe is owned by RCMI. When we moved out, I expected to have most of my deposit back but they ended up taking over $500 of my $700 deposit, returning only about $189 of it. I was extremely upset about this as my family and I only lived there for a short time,we had no pets and we left the unit in pretty good shape.I can understand maybe a slight cleaning fee but to take almost all of my deposit did not seem fair.When I asked why I was being charged, they said they had to repaint the whole unit.I don't see why they are charging for a full repaint if the unit was just repainted 10 months ago.We did not hang anything extravagant on the walls either.Also, since I had to break the lease a bit early, I payed until someone else moved in, which I thought was fair when offered.We officially moved out on October 6, 2019 but I payed for the days up to October 17, 2019 as the new tenant would not be able to move in until the 18th due to RCMI taking 10 days to upgrade the unit. I understand the needed upgrades to the unit but do not understand why I had to pay for the 10 days while they were working on the unit. I ended up paying $1,217 as a prorated amount to cover from October 1st thru October 17th,with also them taking the majority of my deposit.So yeah, I was pretty upset about this. Despite my issues with upper management, Gerry and the maintenance crew were great, they always helped my family and I when needed. Read More