Heights at Grand Terrace

The office staff are rude! They spend more time towing cars so that they can park their cars in future resident parking but tow current residents who park in those spots... we have plenty of street parking but I guess they are to lazy to.walk or.clean the courtyard either!. AVOID THIS SPOT!!!

Friday- September morning. A shocking event happened. Took my car out of garage and the door was shut. Car made sounds like something is stuck. Left car in the garage as I was getting late for work. Came back and my colleague helped me found that the my car tires nuts are all unbolted and the thief was almost their to take off all tires. I am lucky enough that nothing bad happened. I bought the tire lock right away and complained to management. The response was that there isn’t a camera to see… the exact event, but we have cameras near by ie to keep an eye on washing machines and also no complaints were there in the past and they will make other garage persons aware to lock the garage. Woke up next morning and I see no change. Again, The next door garage was found opened. If you care about your vehicle, I wouldn’t recommend living here. Unless management decides to change something. All garages have no maintenance at all. I made a biggest mistake. I am current resident and till have freaking 10 months on my lease. I don’t know what to do now…. Read More

I would not recommend living here and here’s why :
Terrible management: they never answer their phones , when you leave a message they don’t get back to you till 2-3 hours later WHILE THEY ARE OPEN THE WHOLE TIME.
Police always here: there’s always the police and the sherif , people always fighting and screaming , cars getting broken into. Parking : your supposed to get an assigned parking and a garage since that’s what you pay for but nope there’s never ever parking and the office LOVES… towing away cars.And when asked about the assigned parking management stated after I moved in that “there’s no more assigned parking” which doesn’t make sense since they give you a sticker to put in your car to park on the property.
Maintenance: I requested for my stuff in my house to be fixed and it never gets done. All the maintenance men do is ride around in the karts and talk on the phone.
Trash: you get valet trash pick up but the trash cans are always full with trash , couches, and beds and etc.
Bugs : People are always complaining about roaches but I never got them I only get crickets AND A BUNCH OF FLYS
Before you think about moving here rethink ! Because as you can tell from the ratings and reviews this not the place for you. Read More

These Apartments are really well managed. The apartment management is really nice. Misty is very helpful. Area is really quiet a couple miles away from the freeway and city. Thank you to The Heights for doing an excellent job.