5/11/25
Verified Renter
I have Fibromyalgia and had to drive to San Diego and then La for meetings. I was hurting and in pain. When I got home the dryer was broken and I went into a panic because I had to do laundry my cat had thrown up on my bed. The maintenance manager (Jermaine) stayed late to fix the washer so I would not have to go to a laundry mat. Not only is he kind and considerate, he deals with grumpy residences with kindness and compassion. He really cares about the residences
Review from Apartments.com
Property Manager at 5550 Wilshire at Miracle Mile by Windsor responded to this review
Your 5-star review makes our day! While we are sorry to hear about your uncomfortable road trip, we are glad Jermaine was able to repair your washer and dryer to spare you a trip to the laundry mat. He is an incredible team member, always willing to... go the extra mile for our residents. We hope you start feeling better; in the meantime, please let us know if there is anything else we can do for you.