6/11/24
this place has gone down the drain
everything here is always broken these days. something is always leaking. this building is fairly new and is already falling apart. water is shut off all the time , ceilings are always leaking , and worst of all the ac is now broken when it is finally getting hot. they won’t let you turn down the thermostat below 70 otherwise the roof and rooms leak. how is that luxurious at all. i’ve live here for three years and cannot wait for my lease to end.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Onyx responded to this review
We're truly sorry to hear about the issues you've been experiencing at our property. It's disappointing for us as well to learn that the facilities have not lived up to your expectations, especially given our commitment to providing excellent living... conditions for our residents. We assure you we're taking your feedback seriously and will work towards improving the maintenance services. If possible we would like an opportunity to discuss this further with you personally so we can expedite solutions and improve your living experience here.