Palazzo West

I lived here a year and truly regret it. The appliances are all old and barely workable (the dishwasher I had came with broken racks and inability to hold silverware...maintenance told me that was normal and brought up differently broken racks to replace it. The microwave buttons were so worn out and pressed it they barely worked. Just overall shoddy for the extreme rent.

And worst of all, they are absolute thieves (in my opinion) when it comes to the moveout process. I had the apartment... cleaned, and only left some nail holes in the walls as maintenance told me would be fine. They billed me over a thousand dollars for "cleaning" and repairing these small holes (which are allowed in the lease). If you are going to spend the money on a place like this, I heavily urge you to look literally anywhere else. Read More

trash all over halls, construction constantly, alarms go off often, hidden fees, and a community manage who does not care about tenants. she is not just disintersted ... but rude /and dishonest. unless you are prospect. do not sign a lease. you will get screwed.

The place is nice from outside, that is it. That is even questionable. They do construction work here with out permits on distribution electrical. Dangerous and irresponsible to tenants. I moved in and 3 weeks later started un-permitted construction to fix a major electrical problem. They hired a company that showed up everyday for three weeks to jackhammer. They basically showed up to work with forks and knives to do this work. They said that demo was only going to take 3 days not 3 weeks.... Still to this day they have not repaired the electrical system. Construction fence is still there and they got shut down from the City of Los Angeles for not having a permit. They never informed me of construction prior to lease therefor taking my choice away from renting a property that was not under construction. Then the property manager name Chase said he would let me out of my lease but not pay relocation and moving expense. This is the kind of treatment you will receive here. Like I said Buyer Beware! Read More

Should have heeded the negative reviews. Moved out as soon as we moved in.

Without a doubt would never live here again. There’s no way to emergency maintenance or security, no phone number to call that connects you to your landlord. Their emergency lines hang up on you before you can leave a message. Palazzo incorrectly installed our stove during a routine repair and had gas pumping into the house for over a day, when we noticed the smell ended up having to call SoCal Gas since no one here would pick up. People that live here will constantly park in your assigned spot... despite the ludicrous price tag to live and park at the Palazzo West, nothing will be done about it, there is no one to reach out to. For a place that’s this expensive to live in, Palazzo West deliver garbage quality if they deliver at all. Read More