Palms View Apartments

During the time I have lived here, the building has had 4 different owners, but the current management has been by far the worst. In the last year, we have had more problems than during the previous 10 years combined.

The biggest issue is that management does not respond, even when the problem is serious.

About a year ago, someone broke my car window and stole belongings from inside. I contacted manager Jason asking for security footage or anything that could help. He ignored my calls and… messages.

The main entrance door is constantly left open and does not properly secure the building. I emailed management asking them to repair it, but nothing was done. Because of this, homeless people regularly enter the building.

In March, while I was at work and my wife was home alone, a mentally unstable homeless person entered the building, came to our apartment, tried to get inside, and aggressively hit our door. Even after this, management did not properly fix the entrance.

Package theft is also common. At least five of my packages were stolen during the last year. We were told an Amazon locker would be installed, but that never happened.

For almost a year, Jason ignored my emails, texts, calls, maintenance requests, and safety concerns. Sometimes I had to contact the landlord, Shaun.

Then yesterday, Jason suddenly called to tell me I have to move my 2 cars to different parking spaces. The new spaces are tandem, while for the last 10 years I have had two spaces next to each other.

When I explained that I had used my current spaces for 10 years and did not want to move, his attitude was rude and dismissive. Instead of explaining the situation respectfully, he spoke as if tenants simply have to do whatever management says.

Management cannot answer emails, calls, maintenance requests, theft complaints, or safety concerns, but they can suddenly call when they want a tenant to move their cars.

I am a business owner myself, and I understand how customers and tenants should be treated. Living here now feels like tenants have no voice while real problems are ignored.

There are plenty of issues that deserve attention: roaches, the broken entrance door, poor security, homeless people entering the property, package theft, and lack of regular maintenance.

After everything we experienced during the last year, we decided it is time to leave and look for another apartment.

This building has gotten worse under the current management. Read More