Vista Oaks Apartments

My experience with vista oak is a disaster . I feel neglected after I already becomes the tenant . I don’t see the empathy and care by the time I stay . I don’t feel vista oak align with their pillars of excellence.

We had a showing to tour the place this morning at 11. We even got a reminder email of the tour. Nobody was there. The office hours say that they are open on Saturdays and there was a sign that stated they were out of the office until 9am. It was 10:50am. Very inconsiderate and very unprofessional.

If you are looking for a quiet, safe and peaceful community look no further than Vista Oaks. The property manager Brittney is an extremely nice person. She is makes sure that any questions are answered. I am still new here so I have lots of questions as I get settled in.

Do not rent at Vista Oaks or properties managed by Greystone. You will be plagued by a lack of communication and work orders that are never addressed, community rules that are not enforced. In fact, the front office will ask you to go confront other residents when you observe them in violation of community rules.

Awful. The front desk only responds when you go into the office, the maintenance crew doesn't do maintenance request for weeks unless multiple requests through said front office (even ones that are vital to an apartment), and even when maintenance does work on the issue, it is either left half finished or ignored. This evidently is not just an issue with myself as other residents seem to have similar experiences of not being able to get the staff to fix anything.