2/10/23
Beware!
It takes multiple tries to get anyone in management to return messages. Security in the building is abysmal and it takes actual crimes to be committed in the building before anyone in management pays attention to security lapses. I have lived in much older buildings that didn’t have nearly the level of things being out of order - the elevators, the garage doors, the pool heater, the billiards table, the EV charging stations - to the degree that it has become a running joke when residents are... chatting in common areas. We were warned that any tenant requests require a call or email numerous times before anyone in management even answers or returns a message. So true. The line is always the same: “Thanks for your feedback but the vendors will be onsite soon to make repairs”. We are told that the issues are due to wear and tear but it is ridiculous that a luxury 3 year old building could have so many issues so often. The art in the bicycle room is incredibly offensive to women.
Review from Apartments.com
Property Manager at The Alfred responded to this review
Thank you for sharing your concern. Our neighbors come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 17thandbroadway@quarterra.com. We look... forward to speaking to you and coming up with a solution.
