The Grove Luxury Apartments

This is the second time our car has been towed from the Grove apartments in Petaluma. They towed it at night on the weekend when no one is in the office to talk to and we were asleep. We got no warning or notice to move the car they just decided to tow it. I'm three months pregnant and our daughters car seat was in the car so now we can't take our daughter anywhere in a car. We don't have the money to get it out of the tow company and the police department are no help. This apartment complex… isn't worth the money or trouble. You're not safe even if it was just you spending a day here. Turn around and drive far far away from this complex, I promise you will do better anywhere else but here. The management sucks. Read More

This apartment complex brands themselves as “luxury” but there’s nothing luxurious about it. They allow garbage cans to fill up to the point that they’re overflowing, there is dog poop left everywhere, and they pay some towing company to prowl the parking lot and tow cars that are LEGALLY parked. They also keep changing their name, probably to make it harder for negative reviews to show up. Most recently they have changed from The Vineyard to The Grove and wasted a bunch of money hanging up new… signage, including a giant unnecessary banner in the tennis court. Do not waste your money here. Read More

“Luxury” as defined by Collins English Dictionary: Luxury is a great comfort, especially among beautiful and expensive surroundings “. As defined my Merriam Webster: “A condition or situation of great comfort, ease or wealth; something that is expensive and not necessary. Something that is helpful or welcome and that is not usually available”. Well..this place has categorically NOTHING consistent with these definitions! And they are ALWAYS available, as people are ALWAYS moving out! DO NOT even… think about this place..the incompetence, disorganization, and utter dismissive atmosphere that is displayed by the property manager and the staff will have you living in misery until you are lucky enough to escape! AND to boot they will try to screw you six way until Sunday on your deposit, including a standard cleaning fee of $100 and they charge you to paint the apartment when you move out as well! Oh and they tried to accuse me of not paying a months utilities...luck for me i have documentation. SHYSTERS..pure and simple! Don’t be fooled by the “resort style pool” or the”wine tastings” this place SUCKS! Don’t even think about spending your hard earned cash at this dump! Read More

Absolutely do not move here. Run as far as you can in the opposite direction. The only “luxury” we had while living here was the fact that we got to leave 365 days after we moved in.
First, the management office is a mess. The turnover there is astounding, and I rarely saw the same person twice. The employees I spoke to were often new and inexperienced, and it would often take multiple conversations to get issues resolved.
I also did not feel safe. There was a police shooting in the parking… lot just a few months ago. People a few houses down would openly talk about doing illegal drugs in their backyards. There were tons and tons of people living illegally in many of the small apartments in our building so we didn’t really know who our neighbors were.
They also hire incompetent people to work on the building. The painters painted our dryer vent shut (which I think could have started a fire or totally damaged the dryer), and they had to come back multiple times. Each time they would play explicit music at a high volume disturbing my toddler during nap time.
Finally, we were consistently gouged when it came to money. Our rent was supposedly covering access to a brand new pool and workout room that were being built and would be ready in a month. The workout room would not open for about seven months after we moved in, and the workout room a little before that. It also was overrun by teens just hanging out and not open 24 hours, something we were assured would be the case. Our carpet was NOWHERE near New when we moved in yet we somehow were charged for the entire replacement upon moving out. After everything else that happened, I think it’s inconceivable that we would have to pay over $600 to replace a carpet we didn’t damage.
And I HOPE someone in the office reads this because I’ve been trying to get a hold of someone but the calls all roll to a call center and they aren’t getting back to me. Interesting.
Seriously, DO NOT MOVE HERE. Read More