3/24/26
Unethical policies changes with no notice!
Public Notice – Solamonte Apartments (Rancho Cucamonga)
I want to share my experience with Sola Monte Apartments in Rancho Cucamonga so other renters are aware.
Sola Monte recently changed their parking policy without giving proper notice to residents. My household followed all instructions and submitted all required vehicle registration documentation for both of our vehicles as requested.
Despite this:
We were informed the day before the new policy went into effect—when they planned to begin... towing vehicles—that one of our registered vehicles would not be allowed to park on-site
We were told it would be subject to towing, even though all information had already been provided
There was no written notice, no advance warning, and no opportunity to correct or appeal the issue
We acted in good faith and complied with every request, yet we were still placed at immediate risk of having a vehicle towed through no fault of our own.
Changing policies that directly affect residents’ property—especially with something as serious as towing—without reasonable notice or clear communication is unacceptable. This situation caused unnecessary stress and disruption and shows a lack of consideration for tenants.
I strongly encourage anyone considering renting here to ask detailed questions about parking policies, notice requirements, and enforcement practices before signing a lease.
Tenants deserve transparency, fairness, and adequate notice—not last-minute warnings with costly consequences.
Sharing for awareness.
Review from Apartments.com
Property Manager at Solamonte Apartments responded to this review
Hello,
Thank you for taking the time to share your experience. We understand how frustrating parking changes and enforcement timing can feel, and we sincerely regret any stress this situation may have caused.
Our goal with the updated parking... program is to ensure fair, consistent access for all residents while maintaining community compliance. The updated parking program was communicated to residents through multiple notices in advance of implementation, along with clear instructions for vehicle registration and compliance. We also provided a transition period to allow residents time to submit the required information prior to enforcement. During the transition, the volume of vehicle registrations required additional review, which in some cases affected the timing of follow-up communication.
Parking eligibility is determined based on lease terms, assigned spaces, and the number of registered vehicles per apartment. We strive to review all submissions carefully, and when discrepancies arise, we work to notify residents as quickly as possible to avoid enforcement impacts.
We value our residents and remain committed to improving communication and providing a positive living experience for our community.
Sincerely,
Solamonte
















