Highwater

The Highwater Apartments maintenance team consistently delivers high quality service.

Great apartment complex in the downtown area. Modern appliances, quiet, and safe.

Exceeded my expectation. Moved in site unseen based on reviews as I moved from another country. 5 star review

Living at Highwater has been a great experience overall. The apartments are thoughtfully designed with a modern layout and high-quality appliances that make daily living feel luxurious. The units are spacious yet cozy, perfect for singles or couples who want a stylish, comfortable place to call home. The property itself is well-kept, offering a clean, welcoming environment that feels both upscale and relaxed.
What really sets Highwater apart is the standard of service. The maintenance team is... outstanding — response times are quick, and the quality of work is consistently excellent. It’s reassuring to know that any issues are handled efficiently and professionally. The leasing office staff also deserve special mention. From my very first enquiry through the entire move-in process, they were friendly, responsive, and genuinely helpful, making the transition smooth and stress-free.
The only downside I’ve experienced is the internet service, which is included as part of the apartment package and provided by WhiteSky. The connection can be a bit unstable at times, which is not ideal if you rely heavily on reliable internet for work or entertainment. That said, this is really the only shortcoming in an otherwise exceptional living experience.
Overall, Highwater delivers on its promise of modern luxury living. With its beautiful units, excellent maintenance support, and attentive leasing team, it’s an apartment community that truly feels worth the value. I would highly recommend it to anyone looking for a high-quality living space with great service. Read More

I have lived at Highwater for almost a year now and love it here! The building is modern, quiet, clean, and has wonderful amenities. The location is perfect with easy access to the caltrain and downtown redwood city.

I want to highlight the exceptional service that Katrina, the manager, provided when I was looking for apartments and moving in. She helped me navigate a very complicated move in process and was extremely responsive to emails/phone communications. She demonstrated honesty and... integrity - and I felt that she was always acting in my best interests by assisting me whenever I ran into an issue/had questions. If there ever was an issue (and this was very rare), she was always responsive & made every effort to rectify it. The maintenance team (including Joe) is very responsive as well. For the very few times I have needed to put in a maintenance request, Joe and others on his team were always quick to respond (most of the times the same day or within a day) and provided excellent solutions. I feel well supported in this community.

Bravo to Katrina, the management team and the maintenance team!! Thank you! Read More