5/28/25
Verified Renter
Mostly good however the trash pick up is inconsistent which is unfortunate. We pay for a service and the company is not upheld to show up as scheduled. Will likely discontinue service due to not being compensated for non service. It’s the principle - the credit may be a few dollars but I’m expected to the full amount for service and if I decided to pay a few dollars less than the actual fee, I’m sure the company will be looking for full payment in order to render services. Unprofessional.
Review from Apartments.com
Property Manager at The Tides responded to this review
Hi, thank you for your feedback. We completely understand your frustration and apologize for the inconsistency in valet trash service. While this is managed by a third-party vendor, we are actively working with them to improve reliability. We truly... value your concerns and appreciate your patience. If you have any further questions or concerns, please do not hesitate to contact us at 510.340.4143 or via email at Thetides@Bellpartnersinc.com