Lido At Shandin Hills

Went to look at an apartment here place looks very clean and Haley was very helpful, professional and very informative. Look forward to moving in.

Apartments are subpar, they shut the water off 1/2 times every month like clock work. The washers and dryers are ALWAYS BROKEN. If you have anything broken in your apartment good luck getting front desk to actually answer to schedule maintenance to come. My AC was broken for three weeks before finally being repaired, I called every single day for help. All of these issues only to have rent raised almost every two months. This place needs serious help from a management company, the staff from… front desk to maintenance needs to be attentive and reviewed. Read More

Don't let the main office and surrounding area fool you - walk around all the buildings - no grass, trash everywhere, unsupervised kids damaging property & leaving belongings everywhere.

I live in a 1 bed/1 bath in the 'condo' side in an upstairs unit. The unit was not painted, nor cleaned before I moved in - there was human hair all over the bathroom, dead roaches in the kitchen, and dirty appliances.

Apartment sites list the property as having ceiling fans... It does, there's one in the… apartment in the 'dining' area, none in the bedrooms or living room. Not very helpful. No business center either.

It is also listed as being a gated community. It IS gated, but the gates are only closed from 7pm - 7am and if anyone shows up when they're closed, they just park in front of the gate until a resident needs to get in and opens the gate. The 'gated community' adds no value to the complex. It also lists the complex as having a private security firm. It does, but management has not authorized them to do anything to residents breaking laws or community rules, other than asking them to stop...

In at least every building there is at least one group of individuals that does not seem to work. Instead, they stand in front if the stairs of their building and talk loudly, drink, do drugs, let their infants cry, and listen to music playing from their apartment. This happens all day, every day, and nothing is done by management about it. If security is called, they talk to the group who ignores them.

The police have responded to the complex (29 calls from 1/1/16 to 6/16/16). There have been numerous aggravated assaults, burglaries, family assaults, intimidation's, and larcenies. I know there have been more calls that the police never made it out to.

You have to pay $25 to have an access card to get into the mail room.

There are not stainless steel appliances in the units, only in the model they show you to make you think that's what you'll be getting. The dishwasher leaves a white chalky film on your dishes, and is near impossible to removed once it's baked on. Yes, I even hate the kitchen sink! The faucet is too high and un-movable and the sink is so shallow that when the water is on and hits anything water splashes everywhere. Read More

I have lived at Lido for three months now and I am stuck in a lease. It takes days for maintenance to get done. My a/c has broke down twice since I moved in and each time it took 4 - 5 days for repairs to get done. Since move in I have had a problem with the washer and it is not fixed or even looked at. Now my dishwasher is broken. I wonder how long it will take for that to be fixed. Apartments have been broken into. I live in close proximity to one of the maintenance staff who likes playing… loud music often late into the night. I pay a high rent for my apartment and hardly think it is worth it. Definitely ready to break my lease. Read More