Santa Teresa Apartments

I've been here since 2021 and have had no problems, very happy with Management and the neighborhood is fantastic I am so happy here that I moved my family here as well. Maintenance is always available when you need them we have a very clean facility, I am blessed to be here and have Natalie as our Property Manager.

Si estás buscando un lugar donde te sientas seguro y donde tus hijos estén seguros este NO es el lugar para ti . Se han robado autos , te los golpean y nunca sabrás quien lo hizo porque no hay cámaras de seguridad, tendrás unos vecinos que pueden herirte , que pueden insultarte , la gente no es buena . Se han metido a robar a los apartamentos , te sacan tus pertenencias , Las lavanderías son TERRIBLES!!!! Siempre están sucias , no funcionan, huelen muy mal , la administración es pésima,... problema tras problema , los apartamentos están en muy mal estado .Están muy viejos y defectuosos. Si les pides que arreglen algo nunca lo harán . Solo les importa el dinero . no volvería a este lugar nunca . Read More

When we moved in, the prior management had done a great job of making the complex a nice place to live. But during the tenure of the new management company, the problems are never ending.

The hot water heater broke months ago and has not been replaced, and during high usage times, like the morning, residents are forced to take cold showers. Because the water heater can't handle the capacity, it breaks down completely every few weeks, leaving the building with no hot water at all for days at a... time.

Washing machines are left broken for months on end, forcing hundreds of residents to fight for time with one to two machines on site.

Fire alarm system malfunctions often, creating an annoying beeping noise that can be heard through the entire first floor all day and night.

The entry way has water damage, but instead of fixing the ceiling, they have taped a plastic sheet over the hole and damage that covers the entire entry way.

Parking is awful with the hospital staff taking up all the street parking and neighbors blocking parking spots with their garbage cans that are left out for weeks.

But at least its just slightly unaffordable and they repaint the hallways! Read More

We have been living at Santa Teresa Apartments for a little while and so far have been very pleased with the friendly and relaxing, zen atmosphere. From the moment we unloaded our truck, at least 5 different neighbors introduced themselves and offered to help which was very refreshing. One of the best things about living here is also the big library next to the complex and the Kaiser Hospital across the street just in case something ever happens medically (hopefully not!). A few blocks down the... road in either direction you will find any major store or service you need and highway access is very close by.

The management team has also been very responsive and kind with any concerns or questions we have had so far after moving in. Cindy, in particular, assisted us when we walked in the office and stopped what she was doing to show us around different units even though we did not call ahead to make an appointment. We looked at several different apartments around San Jose that day and Cindy’s genuine service and responsiveness made the greatest impression upon us. Her service is also is a huge part of why we decided to fill out an application instead of going with another apartment we were interested in. After seeing the various amenities & feature of the complex (pool, gym, etc.) we settled on a great 1-bedroom with clean, new appliances and a layout that makes great use of the space. Thank you Cindy for helping us find our dream apartment! Read More

I moved in a couple of months ago and I am so happy here! Natalie and Cindy from the Management team are the best. They made my move into my new apartment so easy. They both care so much about the residents and any issues that might come up are handled quickly. The Maintenance team are so professional and quick to handle any issues within the apartments. The property is so well cared for and maintained that you can tell they all take pride in Santa Teresa Apartments. I always feel safe and there... is overnight Security and they are always walking around the property. Great place to call home and I will definitely be renewing my lease next year! Thank you Natalie and Cindy! Read More