The Avenue at San Marcos

Don’t liveeee hereeee if you want a peaceful night and if you want your money’s worth! Managers don’t care they just tel you can’t do anything for you!

All the reviews below seem to be about this place before they changed the name and the management.
I would not recommend The Avenue at San Marcos to anyone. They have very bad management, they never reply to any emails or requests. We had termites fly through the window in September and it to them almost 4 months to finally get an exterminator to come. Turned out that the walls around the windows are most likely fested with termites. The manager is both rude and unprofessional, and does not seem… to care about her residents at all.
There are a lot of college students that live in the community, and it can get really loud at night. I have had countless incidents where I was woken up in the middle of the night because of loud and drunk people partying. And you guessed it, the management doesn´t do anything about that either. Read More

We've lived here for almost 13 years now under three different management companies during our tenure here. We have been very happy with the most recent property management. Betty in the office is very accommodating and helpful and is always looking out for the welfare of her tenants. Customer service is a priority and she does everything she can do make sure her tenants are taken care of. Maintenance staff is also friendly and responsive to any request. It's important to remember that as… long as you are a responsible and cooperative renter, this is a great place to live. Shopping is close by, access to freeways is convenient, and the Sprinter station is right down the street. What more can you ask for? Read More

We moved here right when the old management team was leaving, we wish they stayed. They were very friendly, helpful and caring about the tenants and property.The new management is terrible, we put in a couple request to get some things fixed, they were never done, we got excuse after excuse, but never made an effort to fix issues with the apartment. The leasing manager would smile in your face but was very cold and made so many reasons why things weren't done like she said they would be. There… we're parking issues, not because there aren't enough parking spaces but because the tyrant Betty, leasing manager did not want anyone to have guest over. She decided to make 5 guest parking spaces for the entire complex. None were ever available, I went every morning at 9am to check one out, none available, no guest over. Unless they parked on the street for a max of 2 hours in a 24 hour period. This has been the worst experience leaving at this community. The apartments are very cheaply done, the walls are extremely thin, management is rude, apartments are over priced. We unfortunately had neighbors that partied 3-4 nights a week all times of the night. We were glad to move. Speaking of move, we never got our deposit, we cleaned and left the place in very good condition. We could not get a hold of the leasing manager even after calling and sending emails to inquiry about our deposit. We had to call the corporate office. I'm so glad to be out of there. What a miserable experience. Good luck if you move to the Avenue at SAN Marcos. Read More