Carlyle

Pleasant Customer Service The staff here at the Carlyle have provided warm and attentive customer service from the moment I arrived. They are patient, professional, and have been genuinely committed to making sure my needs have been met. It’s refreshing to interact with a team that takes pride in creating a positive experience.

Great living experience We lived at Carlyle for over 7.5 years. We had a fantastic experience. Both the community management and maintenance are prompt and friendly. Highly recommend.

Positives: The units in this 20+ year-old complex are roomy compared to the shoebox-size apartments in the newer mid-rise and high-rise complexs in the Valley. The place is pretty well-maintained. It's relatively quiet, depending on which neighbors you have. Maintenance crew is responsive and pleasant.

Negatives: Expensive compared to other nearby complexes, and they will try to hike your rent every year. Plan not to get any of your security deposit back even if you leave the apartment spotless… . There's a gym but it has been closed for over a year due to a painfully slow remodeling of the leasing center building. The rules for the complex are not always enforced (like tenants storing junk on their balconies). Not a particularly friendly community. Very transient. Regular break-ins in the mailboxes. Typical corporate management. Friendly but not always helpful. High turnover. Read More

The property management does not provide clear guidelines/ any proper information. We don't find enough parking spaces inside the community to park (no designated spots). However the property manager makes false claims to find ample spots during lease sign. Also our cars get towed without any notice there by in-curing very huge fines to residents.

Very unfriendly/ bad management