Oakwood Apartments

The lack of efficiency and communication is a bad look. Especially with the horrible state customer service is in. These young ladies really need to go through extensive training again. It was like communicating with a 2 year old toddler; repeat yourself multiple times, point out errors they should take accountability for. Our interaction was so redundant, we withdrew our application. And reading other's reviews....we we right in doing so!

Management is rude sometimes, New maintenance is no good (bring Back the Old Maintenance). Cars are constantly getting broken into and there not doing anything about it. Cars getting keyed and there not even calling back after reporting it like there supposed to. Several cars have been broken into since I moved in to the apartments. The security guards are jokes. Don't even observe and report like there supposed to (they only have one job). They just stand next to outlet to charge there phones.… The only thing these apartments are good at is making sure they get their rent money. They will contact you next day if not paid. Read More

This is my first apartment and I’ve hated it since day one I am actually about to begin a lawsuit. Everything will break over time within a year that’s not normal, and I have to ask them about 3 times to fix it, I seen 2 roaches after being here 3 months in barely home I don’t live like that asked them to spray I had to ask about 4 times and it happened again I asked 4 weeks in a row and after I just went and got my own. I literally could go on it’s one of the situations where the bad outway the… good. Only thing good was they accepted me with poor credit. Read More

I have found that in the 2 plus years that I have lived here, the personnel is very lazy, not only in assisting you in problem solving, but also maintenance tasks. I have learned over this time that the office personnel is not at all helpful in helping solve problems, but very keen on creating them. They are uninformed, rude, and speak down to you as if you should feel privileged that they actually pick up the phone to talk to you. Rent fees are always different each month, so you never know… what or how much you are to pay. They have all these fees that they incorporate in the monthly rent, but never have they given you a break down of these fees, all you are told is don't question it, just pay it. When reporting an issue, they say they will get back to you on it, but after a few days with no answer and you get back in contact with them, they swear they never had a conversation on the issue. Complete incompetence! Also, too, I have also experienced cockroaches here and even rodents from mice to rats. Right now, we have a rat all over this building. I would hope that no other person or people would ever rent here again. If you do not believe me, come rent here for 6 months or a year. They are real nice getting you to come in, but see how it goes after that. Just remember, different month, different fee! If that sounds good to you, this is the place to rent. Read More