Willowbend Apartments

Been living here for about a month now. The grounds are kept impeccably. You can tell how much care the maintenance team puts into them. I really love all the tall trees everywhere, feels like living in a resort.

Gilbert and his team did a great job preparing our unit for move in and have been quick to respond and address all of our maintenance requests. I really appreciate the convenience of the online system which allows for maintenance request submission and provides updates on status.…

Anna and Kim in the leasing office are friendly and helpful. Anytime we’ve had a question or need a parking pass they are there to help.

The parking lot is controlled by parking passes and they do tow. I appreciate this control because I never have trouble dining a parking spot after a long day of work. Yes, getting a guest pass is somewhat inconvenient but there’s always street parking on Evelyn if I choose not to get one for my guests.

If I could improve anything it would be nice to have more updated cabinets and double pane windows, both are pretty dated. Other than that we really enjoy loving here! Read More

I generally don't give reviews, but I feel compelled to give one now:
We( me and my husband aditya) had a very bad experience with move-out charges. We kept the apartment in a very good condition and yet were charged $2200+ on the deposit during move out! These figures make no sense. We emailed twice and called multiple times for clarification of the charges, but there was no reply on the email and the phone calls were not helpful(they just asked us to send an email).

We called and emailed them… to check regarding the pre-moveout inspection and they couldn't give us the report. We were told that they would get back to us once they had the report but they never responded. We spent a lot of time cleaning the house and maintaining it during our stay. That's why it's surprising to see the $2200+ charges. I have been staying in bay area in different apartments for a while now and this has never happened before with other apartments.

We really thought they would be reasonable and fair during our move-out and be transparent with the charges, but that hasn't happened with us. Read More

Wouldn't recommend. The building quality is very bad, paper thin wall, window with gaps. Management team's attitude was horrible. They don't care about you at all. One of the worst management in the bay area. They knocked on my door tried to enter to do move out inspection without 24 hour written notice.

Can't describe how bad this new management is !! Don't care attitude. A big NO for this complex. Increased break-ins and thefts !!!