Arroyo Villa Apartments

I am a new renter at Arroyo Villa Apartments and I regret moving here. Management seems to lack the knowledge and common management skills to maintain apartment this size. There are many stories that I can provide, but I will only state the obvious.
Negatives:
Multiple families living in at least 5 apartments. About 6-10 people live in each location. (Management was notified, but was told, "there's nothing we can do.")
Parking- Well good luck finding a parking after 5:30PM. You're better off… parking down the street. Interestingly enough, we are given a garage to use, but after walking around the street, about 15% use them solely for storage. Arroyo Villa Policy states you may not use the garage for storage.
Was told there was security on premises, well that was a lie. Neighbors were partying in the streets until 9PM with children.
Positives: Clean, nice pool. (Good luck living near them, its extremely busy and loud.)Large rooms. Location near hiking trails. Read More

I lived here for 15 months. I never had seen such a rude, mean and disrespectful people managing apartment complex. They should not be treating people in the manner they do though. Mary is very rude. Mary is most disrespectful, rude, and unprofessional person I've ever met. They do not explain why but they say that they "routinely " charges are for carpet cleaning, window cleaning, etc., regardless of the condition of the apartment, and that they take this money out of the security deposit. They… provided charges for Apartment Clean, Carpet Clean, Painting. Left with the place in great condition and even then they charged and didn't return the whole security deposit. On top of this, they are charging for replacing the entire Carpet and they threaten to pay the charges. Read More

I have been living here for 2 years. I am a single mother with 3 kids. This is a great place if you have a family. Loads of stuff for kids, playgrounds and a nice pool. The gym is a little run down, but still most of the machines work. The plumbing could be better. The maintenance staff is excellent as is the managers. When something is broken it is usually fixed within 24 hours.
Overall I would recommend as the buildings are very family oriented and quiet in the evening. If you are a single… frat party boy who throws parties all night this place is not for you. Read More

I have loved living here at arroyo villas! The office staff is friendly and fixes problems right away. The maintenance guys are very professional and know their job! Apartments are clean and well kept