Waterleaf Apartments Homes

The apartment was filthy on move-in. The kitchen drawers don’t even have rails, and the linoleum had visible tears along with large pink, yellow, and black spots. When we brought this up, management told us it was “just staining” and hired professional floor cleaners. Since our belongings were already in transit with movers, we had no choice but to move in as originally planed.
Over time, we noticed the spots growing and a musty odor that would not go away no matter how much we cleaned. We... submitted a maintenance request for mold testing on 7/30. Management delayed for nearly a month, conducting their own “inspections” and moisture testing, but ultimately refused to test for mold—despite strong odors and worsening discoloration.
Out of concern for our health, we paid for independent testing ourselves. The results confirmed mold. On 9/4, we sent management the report and requested either a remediation plan or release from our lease. They told us the request was forwarded to management but never followed up. When we emailed again on 9/11 for an update, we were completely ignored.
All this to say—be very cautious about moving into these apartments. If issues arise, be prepared for months of delays, lack of communication, and in our case, confirmed mold in the unit. Read More

If you're looking for a home with peace and quiet, pest-free, and insulation, this is NOT the place. We were told it was quiet living here yet fireworks go off at night, and we can hear everything the neighbor does. After several complaints, nothing has been done. And now we have ants crawling out of the outlets and all over our food.

I have tried to get maintenance to fix something since MARCH!! And they still haven’t fixed it and it’s October now due to the issue we have flies everywhere I have deep cleaned and tried to get them out but since maintenance won’t fix it we can’t even eat or drink anything without worrying about flies in our food and drinks. We also have a baby and now it’s an unsafe and unclean space I am scared that flies are gonna get in her milk all the time it’s absolutely disgusting

I do not recommend this apartment company. The staff is very careless and ignorant. My overall experience living here was not great. I moved out in late January and they did not bother to return my deposit till I had to reach out and ask them what was going on. Even though I left the apartment in great condition, they still deducted a few "final" fees which was totally unnecessary. They do not give you an easy time with anything. I agree with some people in the reviews who mentioned pests. I had... a roach problem as well for a few months. The only good part would be the size of the apartments and the maintenance team – they are super friendly and nice. In the end, I hope you choose better than I did. Read More

They have roaches just to start this WHOLE thing off! They didn’t show me my actual place before I signed the lease, they only showed me the model apartment! They towed my car while I was on leave because they were repaving the parking lots! Mind you, I called them and left a message (2 days prior to my car being towed) asking them to please let me know when they were planning on doing my parking lot because I was not in town and I was going to make arrangements for my car to be moved...NO... response, NO call back! The staff was just rude! It was a terrible experience and I don’t recommend living there because it’s garbage! Read More