6/24/24
Terrible
Applied for an apartment and 2 parking spaces for my college student and her friend. Paid $150 in application fees and a $300 refundable deposit. We were approved for the apartment and only 1 parking spot at $35 a month, which is what the applications lists as the parking fee. Told we could be put on a waitlist for a second spot at $100 a month. We don’t want our girls walking through the neighborhood at night because they don’t have nearby parking, so we didn’t take the apartment. Now... Walnut Heights is keeping our $300 deposit and have blocked me from seeing our application. No one is returning my emails, phone calls, or texts. Can’t believe we’re out $450 for applying for an apartment.
Review from Apartments.com
Property Manager at Walnut Heights responded to this review
Hello,
Thank you for taking my call earlier! I'm glad we were able to come to a resolution that met your needs. We hope you'll consider us again in the future.
Thanks again!
Thomas Verdugo | Portfolio Sales Manager
Walnut Heights Apartments