24/6/24
Terrible
Applied for an apartment and 2 parking spaces for my college student and her friend. Paid $150 in application fees and a $300 refundable deposit. We were approved for the apartment and only 1 parking spot at $35 a month, which is what the applications lists as the parking fee. Told we could be put on a waitlist for a second spot at $100 a month. We don’t want our girls walking through the neighborhood at night because they don’t have nearby parking, so we didn’t take the apartment. Now... Walnut Heights is keeping our $300 deposit and have blocked me from seeing our application. No one is returning my emails, phone calls, or texts. Can’t believe we’re out $450 for applying for an apartment.
Reseña de Apartments.com
Administrador de la propiedad en Walnut Heights respondió a esta revisión
Hello,
Thank you for taking my call earlier! I'm glad we were able to come to a resolution that met your needs. We hope you'll consider us again in the future.
Thanks again!
Thomas Verdugo | Portfolio Sales Manager
Walnut Heights Apartments