6/7/25
Avoid if possible
This place has some decent units, but be careful so you don't get into the horrible ones! I recently transferred apartments within the complex and was given a unit that was barely cleaned or maintained. After a lot of "we professionally cleaned it and it is fine", the management acknowledged the issue and allowed me to transfer to another apartment that was clean, but it was not really what I wanted.
They will also keep all of your deposit when you move out and won't send you the itemized list... of expenses with receipts within 21 days, which is legally required in CA. After I specifically asked for receipts, they admitted that they didn't have them and needed to wait a week to produce them for only part of the deposit. And those receipts still did not show that the work was done within 21 days of moving out.
It is very hard to make the management here understand anything and this place seems to be going downhill. (Ragan at the front desk, however, is fantastic!) Avoid if you have an alternative.
Review from Apartments.com
Property Manager at Eaglewood responded to this review
Thank you for sharing your detailed experience and feedback. It's clear that you faced several challenges during your time at Eaglewood Apartments, and your comments about the unit conditions and the deposit process are taken seriously. We're also... glad to hear your positive mention of Ragan at the front desk. Your perspective is valuable, and your input helps highlight areas where we can focus on improvement.
