Peakline at Copperleaf

I actually love it here! I think the apartments are constructed well, and I have a nice view. The hot water heater here seems to last forever. The maintenance crew and front office staff are amazing! They are so kind. I only took one star away because of the noise. It’s May only be specific to my building, but there is a little happy dog that barks NON-STOP. I mean IT NEVER ENDS. I’ve lived in apartments for many years now, and this is the worst noise situation I’ve experienced. We have... complained twice, and I know someone spoke to the person, but it is still happening. It’s really more that person’s fault than the complex, and at least they tried to address the issue. But it is just extremely unnerving when you can’t just have a moment’s peace in your own home. We both bought noise canceling headphones, but a lot of times you can still hear that dog. Read More

Wonderful! I absolutely love my apartment and the community. The office and maintenance staff are amazing.

Just renewed my lease here. The management team always goes above & beyond to keep their residents happy. Thank you!!

Finally- they have a solid team! Huge improvements all around with waste cleanup, accountability to the rules for residents and genuine care by the leadership to make Peakline what it used to be. So happy to see all the changes! Way to go Maggie, Josh and the rest of the team!

Where do I even begin?
They can’t keep this place staffed. No one answers the phones.
You pay thousands of dollars to live in a landfill. They keep a rollaway dumpster there that overflows into the parking lot. There’s limited grass areas even though it’s “dog friendly”. You are charged for dog DNA swabs but they don’t enforce it when people leave dog poop, and they don’t even clean it up.
Our smoke detectors randomly went off one night, 3 times. I called the non emergency fire dept number to... check it out. They told us the wiring was bad in the 2nd bedroom. When I reported to maintenance, one guy didn’t know what to do so he just removed all the smoke detectors for the weekend (super safe). On Monday, the maintenance supervisor showed up annoyed that he had to work and told me the wiring was fine and the firemen didn’t know what they were talking about. You know… those guys that do the annual inspections on these things. I requested a certified electrician because it was still blinking red after he “fixed it”, but the manager sent the same guy. He told me one always blinks red (again, annoyed to be working), but then discovered the wiring was in fact loose. Once tightened & reset, it blinked green again.
We broke our lease when I was pregnant because obviously there were safety concerns living here. I was told to wait for my statement & then set up payment arrangements. I called twice after move out and was told they couldn’t help me because they didn’t have my account info. Now 10 months later they have it and are demanding payment in 3 months or they will send me to collections. No one will work with me on this. No one will answer the phones. I was told to Google the corporate number when I called the property.
Horrible business practices. Horrible customer service. Read More