4/3/26
Verified Renter
The grounds are mostly taken care of, and luckily this is a fairly safe property. The pre-move in cleaning service is abysmal and we had to unclog our bathtub drain immediately upon move in. They try to claim a very welcoming communal environment, and to their credit at first thats true; beyond a few months of living there I noticed a gradual change in their responses to any problems I had. They started responding in a nearly condescending, mechanical manner and I never felt as though my... problems were fully addressed. Maintenance never let me know when they were going to arrive and I have had to put in several requests for the same issue as it weren't solved the first time. Its a sufficient place to reside, but they could do better with how they handle residential issues.
Review from Apartments.com
Property Manager at The Social West® responded to this review
Hi there,
Thank you for taking the time to share your feedback with us. We appreciate you highlighting the upkeep of our grounds. We are sorry to hear that your move-in experience and subsequent interactions with our team did not meet your... expectations. We strive to provide excellent service and address all resident concerns promptly and effectively. We would like to learn more about your experience to see how we can improve. Please reach out to us at TheSocialWest@trinity-pm.com so we can discuss this further.








