9/11/25
Terrible Communication Do not Recommend
I would not recommend this apartment complex. After moving out, I received a final bill with over $1,000 in charges, including carpet replacement and a $261 “paint fee.” I immediately asked for clarification on whether the carpet charge was prorated (especially since bleach damage was already noted at move-in) and how the paint fee was calculated, since the lease specifically allows for small nail holes.
It’s been over two weeks and despite multiple follow-ups, management has failed to provide... any breakdown, invoices, or explanation. I’ve only received vague replies like “we’ll check with the property,” but nothing concrete. Meanwhile, the charges are still showing as due.
This lack of transparency, accountability, and communication is unacceptable. Residents deserve clear documentation and timely responses when being billed hundreds of dollars after move-out.
Also, adding to review after 3 days of posting. Instead of responding to my emails, they have decided to text me to pay up. Still no word on the emails, but someone in the leasing office texted me that I had to pay without any clarification on what I was asking for. This is just unacceptable and I would never recommend this place to anyone.
Review from Apartments.com