Sunset Rock Apartments

Our experience at this complex was filled with poor communication and unresolved issues. We were promised a first-floor unit, but two weeks before moving in (from out of state), we were told it was no longer available and had to accept a second-floor unit.

On move-in day, the property manager seemed surprised we arrived. The unit wasn’t ready, was still being cleaned, and the bathtub had been poorly reglazed — which peeled within a month.

That spring, we discovered mold growing in our storage… unit ceiling. We lost clothing, linens, and furniture due to the mildew. The complex offered no reimbursement, only a move to a smaller, less secure unit — at the same price.

The washer stopped working properly and left clothes soaked. Maintenance dismissed the issue, but we later found the motor belt had snapped. We bought a new belt ourselves but couldn’t repair it. We were without laundry access for weeks with no help.

Security was also a problem. Our car was broken into. The complex had cameras but never followed up or improved safety. A neighbor’s car was broken into the next year — still, no action.

When we tried to extend our lease by just two weeks due to a moving delay, we were met with a flat no — despite being quiet, respectful tenants who dealt with constant problems.

The same property manager that gave us headaches on move in, also gave us headaches when we were moving out. She came to our door to show the apartment at times not agreed to and was absolutely disrespectful of our privacy and time.

Between the lack of accountability, maintenance failures, and security issues, we cannot recommend this complex to anyone. If you like to feel like a valued and respected tenant, stay away. Read More

I absolutely love living here. The dog park in the back is wonderful. Never had an issue with excessive noise. Valerie the property manager is very sweet and helpful. Most of our neighbors are quite pleasant. We will absolutely be renewing our lease.

Somehow their post available apartments when there’s none , I did pay my 50$ fee application they took money and answer there’s no available apartments a the moment ? Totally wrong

I had a wonderful experience living here. From the beginning, Valerie the property manager was very helpful and accommodating. She kept me updated on availability and met with me several times to show me different apartments. When I moved in, the apartment was spotless. I rented a two bedroom apartment on the second floor. The apartments are very spacious. The neighbors are friendly but respect your privacy. Pets are allowed and there is even a special fenced off area for pets to play. The… location provides easy access to several stores and restaurants and is close to the highway. I cannot say enough good things about my experience here and would recommend Sunset Rock to anyone looking for an apartment. Read More