Postmark Apartments

Maintenance request I requested some minor problems to be fixed in my apartment and I also asked my maintenance team to reattach my drapes. They came the same day and were so helpful. Everything was fixed within 15 minutes and my drapes were back up! I really believe that our maintenance team is the best in Harbor Point.

The whole reason we chose Postmark was their amenities. Don’t get me wrong, our apartment itself is beautiful and it’s going to be so hard moving out and leaving behind wall-to-ceiling windows. But for the amount that we pay in rent and amenities, I’m so disappointed and angry. Yes, it’s COVID, and yes, that has made things challenging. But it’s now been a year and a half since the pandemic started and NO improvements in our amenity situation. Things are broken or not working well, no… umbrellas or cabana shade at the pool as pictured on their website, the leasing office is inappropriately charging us monthly saying our renter’s insurance isn’t up to date despite this being false, and overall lack of consistency and proactive-ness on the part of the leasing office. Other residents are clearly upset as well because someone posted signs all over the building point out these same issues. Read More

If you're looking for your next apartment - do yourself a favor, live somewhere else. This place is a nightmare.

Individually the leasing office staff are very polite, courteous, professional. They’re a pleasure to work with, honestly. But as a collective whole, the office is a complete dumpster fire, sitting on train tracks, about to be hit by a train – that’s hauling flaming dumpsters. Absolutely incompetent. As a collective unit, the office is unable to tell its right hand from its left.… I’ve never seen anything like it. It’s actually impressive. After I felt (...somewhat) better following my conversation with the property manager, Garrett, I didn't believe I'd experience even lower levels of abject hopelessness from the office. But, the people who don't get it, don't get that they don't get it. And the circus continues.

I don’t like to leave bad reviews, preferring instead to speak to people and handle the situation like adults. So that’s exactly what I did, and I’d like to thank Garrett for taking the time to speak with me the other week. Was very professional and I appreciated his listening to my situation. However, after recent, continued challenges, I’m unable to not leave a review.

So Garrett's going to leave a comment below explaining how they strive to provide quality service, etc., and I should reach out. But that's the point - I already tried that, we've been there. Sorry, you guys had your chance.

Unfortunately, at this point I’m unable to recommend Postmark – and by extension Cushman and Wakefield – to anyone searching for their next place to call home.

The leasing office, completely on its own, makes it not worth it to live here.

Prospective tenants reading this review – have some respect for yourself. Live someplace else. Wish I could. Read More

This is a great unit and building and very well maintained. My only real complaint is that the front desk staff are pretty rude and unhelpful.