The Royce at Trumbull

We were skeptical moving to this community based on the reviews. We moved in recently despite the reviews and are so glad we did. Monica and Jordan in the leasing office are amazing, kind, and helpful. We placed several work orders for maintenance and received assistance within less than 24 hours and all of our issues were resolved. Our apartment is great and exactly what we were looking for. We look forward to our future in this community.

This complex is by far the filthiest community I’ve ever lived in. The management is completely inept at handling the trash and dumpsters.

I’ve held off on writing this review but enough is enough. The management, ownership, maintenance, and anyone involved with this property should be ashamed.

The trash compactor and building burned down months ago and the management of trash pick up and dumpster removal is pathetic.

The property ordered 2 large dumpsters as an interim solution to the… burned down building. These dumpsters get filled within days and spill garbage onto the parking lot constantly.

Now - there are 2 smaller dumpsters which get filled within hours. For 300+ residents. Over the weekend there were 20-30 garbage bags in the parking lot with food and trash EVERYWHERE.

I can’t invite people over my apartment because I’m embarrassed at what they will see when they drive by that disaster of a parking lot.

It’s pathetic. FIGURE IT OUT. Order 2 large dumpsters and increase the frequency of pickups to more than once a week. It’s not rocket science.

If it’s a financial issue put some of the other resources you were planning on using for a dog park or new play ground. I can assure you residents prefer a clean community over a play ground. Read More

Thin walls so you hear everything.
Unresponsive maintenance teams. I have to wait for an available and old stove and fridge if I want mine replaced. They are 10 years old and barely working.
Unresponsive main office, they don't return voicemails unlease resigning lease.
School district is becoming worst.My daughter would tell me about how the bus ride to and from school was always smoky and smelt like skunk (weed).
If you pay this rate for 5 years, the money you put down has already bought… a great house in Trumbull. Read More

I wouldn’t recommend this apartment never ever . I have recently moved here . Royce has outsourced third party to tow your car . What for a apartment need to tow a car ? Is it another way of earning extra money ? I have been in many apartments but never seen a gated community has tow enforcement inside the premises. We were not informed by the front office that our car can be towed. This cost us $165 for nothing, though I have given my registration information to the office . I also got to know… visitors car can be towed too if not parked at ‘V’ sign , which is very very limited . Now we are afraid to call friends at house .

Despite tow thing none of the rules are user friendly. I use a old car . To enter into the community either I have to take out my key from the car to open the gate or I have to carry separate key chain as they provide so old model key fob .
This is pathetic, insane . Thank god we signed the lease only for 6 months Read More