The Hayward on Mass Ave

They listed an available unit at a certain price, and then overnight (and after I expressed interest in that unit and already scheduled a tour) they raised the price of that unit nearly $1000. When I called for clarification, they maintained that this had always been the price of the unit, despite my having screenshots to prove otherwise. Would not trust this management company if this is how they engage with potential tenants.

*overpriced- trust me- not worth the money.
*front desk staff are great- leasing office is terrible and there is very high turnover.
*poor management .. don't expect them to do anything to accommodate you. Even during covid-19 when you have personally been affected.
*be prepared for people to hit your car in the garage and the leasing office to do nothing.
*be prepared to live in a building that is not cleaned regularly but, you are paying a high amenity fee. The floor you live on will not… be cleaned. Read More

I am unhappy that Post Mass management is claiming that I owe them rent that they are not contractually entitled to receive. In lieu of settling the matter with me, they referred the DISPUTED amount to a collections company. I will pursue legal action against them if my credit is harmed due to their actions and I will also be reaching out to the Office of the Tenant Advocate on this matter. Overall, I would stay away from this apartment building (I personally wouldn’t choose to live there again)… , unless you plan to stay for one year only because they will definitely raise the rent and unless you are willing to deal with many headaches at the end of your lease because management is not resident - friendly at all. Read More

MAAC recently acquired the Post and while the Post’s Management under its prior owner was not great, it has deteriorated significantly under MAAC. I always lived at the Post for convenience and because I liked the location as opposed to good management but it has gotten worse.

The common room has been under construction for over 6 months, during which time residents have to breathe paint fumes, common bathroom has been closed, at times the gym has been closed, residents have no place to study… or congregate, which is problematic given that many residents are graduate students, other than a make shift living room of an apartment, which you have to go through the construction to get to. When there is construction, most companies will provide an accurate window of how long it will last, will give notice before someone renews his/her lease, and to the extent there are delays will give notice to residents in the form of email and will typically give out incentives like free metro passes, reductions in rent, to make residents feel better. Existing residents were told the construction would be done by September then October, and now it is almost November. No one has provided any apology, any discount, or even an explanation for the delay. The common room thus far looks similar but worse to what it was before.

The new common room won’t have a pool table, something many residents liked, because the staff determined no one used it and an outside consultant advised to get rid of it. Mind you, not a single member of the staff lives in the building nor spends any amount of time either surveying the residents or talking to residents about what they can do better.

Normal Upscale Large Corporate Residence –Has lots of building events to make residents happier and to encourage retention. Most of my friends in such buildings have anything from pool parties to wine tasting, etc…
Here-We had one Nationals game event, with limited availability for the year.

Normal Upscale Large Corporate Residence-handyman and the property manager live in the building and are responsive to maintenance requests and have a better handle on what is going on with the building.
Here: No staff member lives in the building. Read More