The Falls and Woods of Hoover Apartments

If you get denied for any reason have fun trying to get your administration fee back. I was not mad at all about being denied because everything happens for a reason but now I’m upset. They work well with you until it’s time to give your money back. I’ve emailed this apartment complex maybe a total of 10 times regarding my $200 admin fee and called was told to email someone for help and they gave me an invalid email address. Very pathetic establishment

Let me be honest with you all! I’m not satisfied with the apartment! I don’t like the way things are fixed in this apartment like the wall plugs, the doors are uneven, low water pressure in the kitchen and the biggest of all A WATER FLOOD IN THE KITHON THE 8th DAY OF MY MOVE IN!!!

The Falls and Woods of Hoover, has been a place I have been happy living at! The staff are always friendly and helpful! When I needed repairs they have dealt with the issue very efficiently! The amenities are well looked after and it’s a very quiet community around me. The ability to renew my contract was very simple and quick!

Have only been here for 4 days. Was told that washer & dryer would be in the apartment before moving in 3 weeks return to move in no washer and dryer, they said they had to order it. Light fixtures not clean. Patio/Balcony filthy not clean. Step broken was told it was an order in for the step that's broken another tenant states they have said that 2 months ago it was going to be fixed this is a hazard if someone falls especially my elder mother that will be coming to visit. gated community with... key fob gate doesn't work. Pool filthy. EVERTHING that Nicole said would be corrected/fixed was not touched before moving in. Bees overtook the guest bedroom coming through a window. Managment said they would get pest control out the next day. they did not send anyone over to access the situation are even looked to see what may have been going on the day of. Overpriced for apartments that's very outdated. No use the trash containers they sit the trash out in the bags which leaves stains in the walkway which looks horrible for the monthly payment definitely false advertising. Shower faucets looks like old hotel faucet. Spider webs as you walk in all over the balcony window seals. Yes, we did a walkthrough but there was definitely I lot that was oversighted. I do not recommend these apartments especially for the price. Need to be power washed rails need to be painted! ATTENTION IS DEFINITELY NEEDED FOR THIS COMPLEX FOR THE MONTHLY PAYMENT REQUESTED!! Never been big on leaving reviews this is shameful. After leaving another city from another apt. complex that has the same standards as this one stated they had this is the worst. Management needs to oversee this complex & Maintenace area. Also, spiders seen in the inside but yet you have to pay extra for pest control. Kitchen floor had noodles left on floor as though they didn't clean the apartment thoroughly before moving someone in. I suggest you walk through with a fine-tooth comb if you decide to move in, please access properly before making a decision.. Lee mas

Rhonda always accommodates her residents and works extremely hard at being one of the best communities in the State. I'm glad I live in the reserve. -Cedric Brown