The Reserve at Research Park

I've lived here since 2023 and this new staff they have is the best we've had since I've been here. They're all helpful and friendly and the new maintenance really takes care of your issues fast! Had an issue with my dishwasher and they came out and fixed it the next day!

Amazing location walking distance to shopping and eating. The fitness center is 2 stories with cardio equipment and a separate fitness area for weights. you will love this community.

Maintenance? Non-existent. You'll never get work done even if your place is unlivable. All they care about it collecting rent, and they can't keep staff or management companies on for long

If you decide this might be a good place for you to move in, please think again. This place is absolutely trash along with the constant changing leasing team and management. Nothing will ever get done especially if it's an emergency. You literally have to go down to the office and harass or beg them because they refuse to answer the phone or someone just hangs up on you. We've been living here for about 4 years now and it's just been a neverending train wreck. One of the units we lived in before... we transferred to a new unit had one of the water heaters going out on us. After we inspected a bit, we found that half of the water heater closet was half filled with black mold. And of course the water heater and AC are in the same place so you know it's blowing some of that mold out into the rest of the apartment. Once somebody could be bothered to come out, they noticed it had been so neglected that it ate away at the flooring so severely that it looked like it was close to falling through to the downstairs unit. God forbid you try and talk to them about the issues in the office. They'll either ignore you or give you an attitude when you prove them wrong on everything they're giving you an excuse for. Also don't expect to see a manger because they'll almost never talk you or address things themselves even though that's their job. Also if you look at their reviews closely, you can see that they reviewed and commented on their own review to cover up all the real and horrible ones people have left. If you see a five star review, it would be wise to ignore it and just pay attention to all the negative reviews as everything in them that's going on is 100% accurate. Since the 4 years we've been here, I think they went through at least 4 different management and leasing staff. Got so bad that they literally had to split up the apartments into 2 different communities and separate staff and management because they failed everytime to manage these apartments. They've also been through multiple different owners to which never mattered because they were just as useless as the last one. Also if you like having running water think again. Water will always be turned off with barely any notice on a weekly basis. They hire the most crappy contractors who just put a bandaid on everything since the management is so cheap and doesn't spend the money for actual repairs and not just a bandaid. Also be prepared to be infested with bugs and never have pest control come by. Lee mas

AVOID IF POSSIBLE !!!!!!

I could write a BOOK and probably make a movie on all the stuff me and my fiancé have been through. Please avoid this area, they are very UNPROFESSIONAL! DO NOT keep their word & very nasty apartments. Just about ALL their apartments have mold & leaks with a lot more issue. Please avoid!