Jade Ridge Apartments

I stopped to see the apartments and I loved them, great customer service, apartments are beautiful, spacious, great location, people in the office the best, very friendly and provided information I needed super professional

I moved into this place and it was really nice for a few months. Unfortunately that was all the time that I got of it being nice. There was always a leak in the pipes outside my bedroom window. Every other month or so, raw sewage just backed up and flooded the gravel below my window and into the parking lot. It was usually like this for a day or two before they did anything about it. There was a few weeks where they didnt pay the city to pick up the trash so the dumpsters were just overflowing... and there were huge mountains of trash everywhere.
There were a ton of bugs all over the place. There were roaches in the apartments and those huge sewer roaches would sneak in through the huge gap under the front door. There were also termites in the wall that they never did anything about.

The people in the office are rude and will lie to your face about anything. They never answer the phone and they just randomly close the office for no reason. They have repeatedly lost the money orders that we pay rent with. Then try to get us to pay them again.
There are gates around the community but they never work. There are homeless people that come in and sleep on patios. The 'security' they have does nothing. Ive never even seen them walking around. The lights in the complex dont work, so at night its pitch black unless you have your patio light on.

There were so many leaks in the apartment and they always took several days to come out and fix them. There was a leak so bad in the bathroom that there were mushrooms starting to grow in the wall. We had to take care of the mushrooms ourselves cause they took so long. In the master bedroom there was a leak that kept coming through the bedroom closet that smelled like sewage. That happened every couple of months.

There are kids running around the complex that just throw rocks at windows and the cars. I had a window broken from this. They took over a week to fix it.

I lived here for almost 4 years and the complex went through 3 name changes and about a dozen management buyouts.

Run far from this place! Lee mas

They will not answer the phone, return calls, emails, u have to walk in & still they won’t do anything. The women who work in the office are some of the rudest people you will ever meet & will not do anything. Walls paper thin, crackheads. Trash, glass, dog poop, cigarette butts, cats in heat, gate falling over. If you wish to ever sleep again, do not move into a bottom unit. Upon moving in my dad was told it was the lower price for the newly renovated apartment. Like many of the previous... reviews have also stated. They’re liars Lee mas

Run.. Run for your life! Management does not care and lies. Broken appliances, mold, HORRIBLE PLUMBING that YOU pay for. Grounds not keep.. please come see!

This apartment complex is garbage, and NOT a gated community as it has it's gates open 24 hours a day. Homeless people will steal things off your UNCOVERED patio and rummage through the dumpsters in the early AM. The maintenance crew is great & responsive. The property management will never admit fault, they deflect blame and deny these issues exist. Water is included, but it's shut off nearly weekly at points for emergency maintenance. If your apartment gets flooded, like ours did, and you have... damages to personal property, they will do NOTHING. If a subcontractor hired by them damage your vehicle, they will side with their subs and not take any action to rectify situations. This is a partial trap complex, ran by people that don't know any better, don't be fooled by fresh paint. Numerous complaints by neighbors and other reviews of roaches, not property cleaning units before move-in, etc... If you want to feel good about where you live, and safe, this is not the community for you. Lee mas