23/1/23
The importance of good management
Management is overtly rude and never on time. Maintenance are genuinely lovely people but have little to no direction. In the first 2 months of stay I experienced an apartment flood due to a boiler malfunction, broken windows, and almost every door and cabinet falling completely off their hinges. Again, I want to make this review clear that maintenance is at no fault as whenever they are finally looped in their work is exemplary but open communication with management is like pulling teeth.
Reseña de Apartments.com
Administrador de la propiedad en Palm Crest at Station 40 respondió a esta revisión
Thank you for bringing this matter to our attention. We're sorry you had a bad experience with the water heather lamentably, a malfunction of any appliance could happen at any time and we are here to help during each situation. Please remember we do... offer maintenance on call for this type of situation. Regarding the work orders, please stop by the office so we can do a proper work order for your apartment needs. In case you would like to stop by, our office hours are Monday to Friday from 9:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm. Also, for your convenience, you can use the portal to submit any work order.
We are here for all our residents, so do not vacillate to communicate with us as we are here for you.
Please reach out to our team as soon as possible. Respectfully, Sonia Martinez
