The Selene Apartamentos

I have lived here only 6 months. I have had a leak under my floor that is hot water heated from the electricity I pay for. I have had on site maintenance come 3 times with no notice and outside maintenance 2 with no notice. I guess they are okay with waiting to fix something when it doesn’t cost them money. The mailbox was broken into and I had to drive to the post office every day to get my mail for 4 month just because they can’t repair a door. The gate is broken at least 3 times a month. The... doors for people to walk through are left unlocked all the time and we have had problems with drug users coming in and sleeping in the laundry room. They say they hired security after talking about it for two months but I never see them. I wish I would have lived somewhere else. Lee mas

I scheduled a tour of this property today for today. The appointment was confirmed in a few minutes, but when I arrived there was just a note that the offices were closed. I waited several minutes after the confirmed time and no one showed. The number on the front door is for an unrelated business. The number on here and Google gets you to an automated system, that if you follow the prompts just disconnects you.

AC units in ceiling are terribly loud, thin walls, many homeless people in the area. Sketchy residents that blare their car stereos. The ‘utilies’ they add onto the rent each month are around $85, $125 my last 1/2 month, so they kept my whole $200 deposit. The managers are nice, maintenance guys are good and apartment was large and clean, but the complex is about 50 years old and it shows.

I've been living here since 2019 when it was Copper Palms. It was just bought and re-branded to "Tides on Cave Creek." Since then, what a disaster. No one is available at the front desk. Hope you enjoy leaving voicemails that never get returned. (Bring back Vanessa!) they removed the portal to submit work orders and pay rent. I have a few months left before my lease ends and do not see myself paying these ridiculous costs for what you are getting.

I lived at copper palms for six years. Its a Nice small and quiet community. I've seen a few management changes in my time there. The current being the best! The office staff are always polite and friendly and always ready to help or fix any situation. Like any apartment community there will be problems but they truly do there best to work it out to the best for everyone. After being there so long I decided it was time for a new adventure and moved, however after moving and seeing How my new... place is being ran and how it has now taken over a month to fix things that were not ready at move in nor were they fix with any urgency. I know that copper palms would have handeld my concerns immediately. And in a much more professional manner . I wish I never moved Lee mas