18/7/25
Amazing Management!
Full disclosure, I *never* leave reviews -- however, West Wood Village is the exception. I did not want their incredible care and service to go unnoticed! :)
From the moment of my *first contact* with West Wood Village (Jenny), through the application process, moving in, and now being a resident for several months, I have been extraordinarily impressed with the staff here. They have worked with me every step of the way, and demonstrated nothing but kindness, professionalism, competency, and... care.
I'm sure that in our daily lives as humans, we've all experienced how customer support or management don't seem to care about the individual, or how companies seem to become more predatory by the day, and trying to "get away" with abusive behaviors against their own customer base. So, that's why when West Wood Village and the kind staff here has consistently gone ABOVE AND BEYOND in EVERY SINGLE WAY, I felt the need to express that and share it for others to see.
This review isn't just about West Wood Village as a company "brick and mortar" entity, it's about the PEOPLE. "People" are what and who we all are at the end of the day, and a corporation is just a fictional legal entity, that is otherwise being run and managed by real people. And, the people that manage the day to day operations of this apartment complex, are kind, caring, attentive, genuine, and REAL. And boy, that feels like an absolute luxury in today's age! I'm sure many of you can relate to what I'm saying in that regard!
While problems do absolutely arise, and while things do break, and other unwanted life occurrences occur, those are forces of nature that can't always be prevented; however, the manner and urgency and diligence that the staff exercises with handling those issues has been wildly impressive. They handle everything with urgency and stay on top of things immediately. I honestly can't ask for any more than that! I'll call out a few names here to honor them personally:
Jenny, Billy, Ross, and even up the chain to their regional manager Rebecca -- the culture that they've fostered here, and the efficiency in which they manage things, is absolutely top-notch.
So, if you're looking for an affordable place to stay, where you know you are going to be cared for, and not neglected or ignored, I am happy to recommend West Wood Village as possible next hop for you and your personal lives. :D
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