Ten01

DO NOT MOVE HERE! Idek where to start. First things first, when we were touring this apartment and applied the apartment they showed us was completely updated and actually looked decent however when we moved in it was nothing like the apartment they showed us. It was apparently “updated” but really just had a terrible paint job on all the cabinets. Once we moved in the place started breaking down from when we moved in to now here’s what has happened… our apartment started flooding and nobody at... the leasing office had any sense of urgency to get it fixed. Both our showers have clogged and we’ve called maintenance for them both multiple times but it never seems to work so we are always showering with water up to our ankles. Our dish washer fell out… whenever our ac turns on it sounds like a Boeing 747 is taking off. They make you pay for garage parking but literally everyone can get into the garage and won’t get charged for it. The gate to get into the back has broken multiple times. The garage nearly flooded. And my biggest complaint so far is that every single night my upstairs neighbors decided to stomp around from 10pm -4am no joke. Every single night. The worst part is that I’ve emailed Ten01 to help us fix the problem but they simply just said that all we can do is call the security guard. So I’ve called the security guard many many times that I’ve not been able to sleep and it’s ruined my life. They’ve continued to do it and I have not got compensated or have had any help fixing this issue at all. The funny thing is when I was in the leasing office some girl said “do not move here this place sucks” and I laughed at her but now I know she wasn’t playing Lee mas

Mark-Taylor manages these apartments. Although they look great from the outside, inside they are run down and dumpy. The "management" does not care about requests and will not repair or replace anything more than simple tasks. The pool has literally been torn up for over a year, with the continual story that it's the City's fault for delaying permits, etc. No reduction in rent has been provided but you are asked to pay so many additional fees along with very high rents. The keylocks to the... exterior doors often do not work so the doors are just propped open with homeless people allowed to enter, pee in the elevator/halls, etc. Trust me when I tell you that you should look elsewhere. Lee mas

If you're looking for an apartment and are a serious student or a working professional, look elsewhere. If you're blessed with an apartment that has windows facing one of the four pools you are in for a treat. That treat being the noice, even a whisper, which is amplified between four walls four stories high, so you will be hearing everything happening at the pool area in your apartment as if it was in the apartment with you...windows closed. So, if you're a student working on a degree or a... professional working form home you will be overwhelmed with noice. The aforementioned noice will be coming from ASU students (my best guess they make up 90% of the occupancy) who will be playing music filled with profanity (parents with children beware) and won't care if you are finishing a project from home or have a test the next day.

If that is not bad enough, the majority of apartments are entered from common hallways which are usually filthy and are also a conduit for noise. That should not be a problem except the door is (my best guess) a hollow core so you can hear every conversation in the hall (and those outside your door can hear yours) and every 'ding' of the arriving elevator all day and all night.

It really does not matter who manages the property, because some things like the structure of the building and the demographic being this close to the university is what it is. That being said, if you want to be around ASU students this property is a plus. If you are an ASU student who needs a quiet environment to work towards a degree, or a working professional who needs a quiet setting to work from home, then Ten01 is not for you. If you are a parent with children and care about the music and language (hallways and pools) that your children are exposed to, Ten01 is not for you. Lee mas

I feel like the Ten 01 does not care about their residents. We havent been able to live in our apartment for over a month due to repairs and it took forever to get anyone to help. We lived here for a year and 4 months. This place became our home, but I wish we didnt renew our lease. Ive never been treated so poorly.

Nice place to live..safe and homey. Great location. Walkway by the lake is beautiful.
Gym is nice especially the free weights area.