3/4/23
Review of Roger plaza apts
These apartments are the worst in Tucson. Maintenance personnel don't do their job. The manager is always busy with her kids instead of been in the office. The apartments are infested with roaches and mises though they have exterminators come in every month. The water in the kitchen smell like suage water which it does not allow to cook. The air conditions don't work even though they bought 50 air conditioners which has not been installed. The owner doesn't care about fixing the plumbing... problem the entire three bldg has.
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Administrador de la propiedad en Roger Plaza Apartments respondió a esta revisión
Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and I want to personally acknowledge your concerns.
At Roger Plaza Apartments, we take resident satisfaction seriously and are committed to... providing a safe, clean, and comfortable living environment. I understand your frustration regarding maintenance and other issues you've encountered. I want to assure you that we are actively working on improvements across the property—including plumbing repairs, air conditioning upgrades, and pest control measures.
If you've experienced any unresolved issues, I invite you to reach out directly to our management team so we can address them promptly and work toward a solution. Your feedback helps us do better, and we are committed to making Roger Plaza a place our residents are proud to call home.
Thank you again for bringing this to our attention.
Sincerely,
Pongratz Properties Realty Management