Town Center

Please pay attention to the other reviews. I have contacted them multiple times and they have made no attempt to refund my holding deposit. Be very careful in dealing with these people.

I have lived here for almost a year, and there is great attention paid to cleanliness. Unfortunately, the hours of the staff are changing so those of us who like to do our laundry early, will find dirty bins. I’ve always enjoyed how the environment looks so nice.

The complex hasn't been updated in a long time. Everything feels really cheap from the blinds to the cabinets. The management is frankly just really unprofessional and unreasonable. They're very misleading and don't have interest in dealing with any issues. They use COVID as an excuse for no gym and maintenance. There are much better places to rend from elsewhere.

We loved moving here, up until Stay-At-Home. When all of a sudden, a family had to all share the Wi-Fi. The top WIFI you can get is 20 mbsp through ATT or Sonic. And you have to share that across your phones, your computers, your tv, your echo or dot, etc. We called our provider so often, he basically told us we were running on old dial-up cables and it would be normal to only get 4-12 mbsp TOTAL, even though we were paying for the max speed. We had to move as my work computer programs... can't run on that. In this day and age, this is ridiculous but they have no plans to upgrade. Couple that with the fact the kitchen drawers are so small a typical utensil tray is twice the size, ceiling heights are 8ft and the hallway is 7ft high, and we were done. Oh and when you move out, they will charge you to repaint, even when you have kept the walls spotless, charge you for new blinds, even though the wind blows and they break, and charge you to clean the carpets (we have no pets and keep a shoe-free house). The pool is open only during office hours, which means 9-6 Mon-Saturday. No evening hot-tub and no Sundays at all. The laundry room – you have to use a provided card. Fine except the machine to refill the card is always breaking. Broken soda machine has been there for years.
The ‘luxury’ means they put new doors on old cabinets, painted, new vanity sinks and counters on old cabinets. The tubs have been resurfaced with PAINT. Don’t clean too hard, the new paint peels off.
If you can live with all of that, sure you can call it home for a year. Tops. Just keep your kitchen in storage, don’t have kids nor pets, and be prepared to not use the fitness center, rarely the pool, nor get your deposit back even if you keep a spotless home. Way over priced for what you “truthfully” get.
Lee mas

My fiance and I lived here for just about 2 years in 2018-2019. There isn't a better in Burbank to live in terms of location. The downtown center, parks, and grocery store are all within walking distance. It is also very close to the I-5 if needed for travel. The staff was very helpful from day 1 with assisting our cross country move. Nathalie, the manager, even offered to watch out cat while we were away and was great as a local guide. The maintenance staff keeps the property clean and was... timely in repairs. Would've stayed here longer if we could have. Lee mas