The Presidio

Multiple bad things including policy with guest parking not allowed beyond a certain number of passes per month but the most egregious is that the apartment does not have hot water very frequently. It has happened thrice in past couple of weeks where you don’t have hot water without any notice. I have lived here for 1.5 years but don’t plan to renew my lease anymore.
Having lived in multiple apartment communities across 3 states this is my worst experience renting an apartment.

Our move out statement was horrible they charged us for small wear and tear( carpet replacement, stove top, bath tub reglaze and many more) when asked to explain the move out statement they were acting rude. The management is very rude.

The worst apartment complex I have ever had. After 1 year lease, the price increased by 10%, and move out statement was crazy. They charged us for everything. Full carpet replacement, full paint, stovetop replacement. So people take photos and be ready to sue those guys. Management does not know how to do business and they are so rude.

Hi folks, if you are currently live in this community or decide to move in, please read this carefully:
1. Your car will be towed from your own signed parking area at any time without giving any specific notice.
2. The leasing manager says that your car needs to be registered on an app called Reliant to avoid towing. And the thing is, on that App, you cannot register your first car for free. You can only order New Permit by paying $25/year; that confused most residents.
Because on the Rental... Agreement, you will see: "All residents are allowed to park one vehicle at no charge. But an annual $25 parking permit fee will also apply for EACH VEHICLE". WHICH MEANS THERE IS NO FREE PARKING IN THIS COMMUNITY. After your car got towed and paid $500 you will realize that they play words in the Rental Agreement.
3. I have been told there were around 50 cars towed during the past weekend!!? I mean, I highly doubted that the management company is making money from its residents based on some agreements with the towing company.
4. The move-in experience is terrible; you won't get the gate key and mailbox key until they are available.
5. If you pay the rental fee by check, be careful; there will be a late fee because the management team may forget to read your check.

There are different ways to make money, but what this community management team did here is evil. Lee mas

The staff is very rude to tenants. They don't know how to communicate with tenants.