Crystal View Apartamentos

This situation is absolutely unacceptable and beyond infuriating. The persistent and severe roach infestation in this apartment is nothing short of a nightmare. Despite repeated attempts to address the issue, the problem remains unresolved. I have attached photos and videos as evidence.

Over the course of three months, pest control was sent to treat my studio twice, yet their efforts were completely ineffective. Within days, the roaches returned, infesting my living space. I was forced to... endure this horrifying environment—waking up to roaches crawling on my face while I slept. They were everywhere—crawling through the kitchen, the bathroom—an absolute disgrace.

The management and pest control company claim they are willing to schedule treatments every Friday, but they show complete disregard for the residents’ time, well-being, and the immense inconvenience this causes. They act as if scheduling another treatment is a solution, completely ignoring the fact that residents have jobs and responsibilities. Each treatment requires removing personal belongings, putting everything back only for the roach problem to persist due to ineffective treatment. This is negligence at its finest.

To make matters worse, the apartment management exploits its residents financially. When I moved in, I was given a repainted, deteriorating bathtub. After living there for two years and seven months, the paint inevitably started peeling. Instead of addressing their subpar maintenance, they had the audacity to charge me $360—essentially the cost of a brand-new bathtub—knowing full well they would simply repaint it again for the next unsuspecting tenant. I have attached photos as proof.

To anyone considering moving into Crystal View—do not do it. Save yourself the stress, frustration, and financial exploitation. If you still choose to move in, inspect every detail meticulously, especially the bathtub. But my strongest advice? Stay far away. Lee mas

I've been living there for almost two years. At first , it was fine. But then everything changed, my husband's work truck had gotten construction tools stolen. We called the police and made a report. I went to management, nothing was done. Then his work truck had a broken window during broad daylight, it was broken into. They took tools about a good $500 dollars. Then my husband's jeep got unraveled and they tried to steal it in the bottom parking lot. nothing was done again. According to... management, the cameras never catch anything. When police call to ask about recordings, nothing is done or received from management. Last they went onto our 3rd floor studio and stole a 5, 500 road bike at 5:29 am on March 17th , 2023. I went over to thr office and said my bike could not replaced. sketchy people are always walking in and out because the gates dont work or doors are fully open to come in. nothing gets done ! Lee mas

When I first moved in 2 years ago I had a wonderful experience, facilities and amenities were well maintained and maintenance was prompt to come by and solve any problems. In the last 6 months or more however everything has gone down hill. Custodial cleaning services are much less frequent, gates onto the property are consistently broken, laundry facilities are highly inconsistent and frequently have broken machines. Finally this issue that has prompted me to write this review, the elevator in... my building has been broken for about 3 months now. I went to another connected building to use their elevator and it is also not working. This resulted in me hauling 50 lbs of cat litter up three flights of stairs, fortunately I am able to do this but I feel like this is a big issue for anyone who may have a disability or other condition that would prevent them from being able to hulk out when elevators are broken. I submitted a maintenance request about the broken elevator and was given excuses as to why it could not be promptly fixed and estimate as to when it might be back in working order. The owners are aware of the problem, but over a month has passes since my initial maintenance request and nothing has changed. This is abysmal and for the cost of rent absolutely not worth it. If you are thinking about renting here, I would recommend looking elsewhere. Lee mas

First off the rent is crazy expensive for no reason, secondly there is a cockroach infestation. No matter how much you spray or put traps out they will still infest your apartment, earlier during the year they put a notice on my door stating they were going to come in and spray for pest the following day.. well it just so happened that I had that day off and not once did I see them spraying outside not even come into my apartment to do their job. Lastly there are sketchy people that walk inside... every night from the street and dig through the trash bins and make a mess of the area searching through the trash.. yes this place is gated 100% but 90% of our stay the parking lot gate was broken so anyone could come inside. Lee mas

Have lived here for 5yrs, never had any problems paying my rent, my apartment is well kept, yet everytime I have an issue where I need my screen door fixed or I need something fixed I will wait FOREVER, I mean months. Yet the apartment management is very quick about leaving letters at my door saying they will charge me $75 if I dont remove a plant that is hanging in my patio, by the way the plant is very small. If you want to save any headaches, I dont want your rent to hike for renewal time... $250 or more, look somewhere else. Lee mas