Artisan Laguna Beach

The ONLY reason this place gets even one star is the location--Laguna Canyon is stunning, close to trails and the beach. But don't be fooled. This property is a nightmare and Greystar is one of the worst management companies you could ever deal with.

Management: Greystar is a soulless corporation that does not care about residents. Turnover in the office is constant, and while a few staff members mean well, they're stuck working for a machine that chews them up and spits them out.

The Reality... of Living Here:

Crime: My catalytic converter was stolen in my private spot. Management's response? Nothing. Not even basic support.

Flooding Disaster: A "500-year flood" destroyed ground-floor units in San Tropez. Tenants were left hanging with zero real help. Shameful.

Rodents: This place is INFESTED. Mice chew through walls. Traps fill up constantly. Pest control shows up, shrugs, and leaves. The problem never goes away.

Noise & Dogs: Paper-thin walls and ceilings mean you hear EVERYTHING. And what's with all the pit bulls in tiny apartments? I love dogs, but this setup is unsafe and miserable.

Weed Everywhere: Supposedly "non-smoking," yet the entire property reeks of weed drifting off decks and into units. If you don't want your home to smell like a dispensary, good luck.

Bottom Line: This property has gone completely downhill over the past few years. It's unsafe, dirty, mismanaged, and ridiculously overpriced for what you get. The location is the ONLY thing it has going for it.

Lee mas

If you're considering renting at the Artisan in Laguna Beach, I recommend looking elsewhere. This was the worst renting experience I’ve ever had, and I don’t say that lightly. Within the first week I suspected mold due to smell and breathing issues, and other tenants reported flooding and drainage problems. My unit smelled strongly of animals and smoke, even after duct cleaning. The lock system often failed, and after-hours access was a nightmare. Parking was a daily struggle—garages were... blocked, rules constantly changed, and I was even towed after following management’s instructions. Noise was constant from construction and student parties, and pet policies were poorly enforced, leading to dog fights and unsafe conditions. Amenities looked nice but weren’t monitored—outsiders often used the pools, and the gym was chaotic. When I moved out, my full deposit was taken and I was billed for pet damage they couldn’t prove, despite being a clean and respectful tenant. Management was not transparent, and I often felt misled. Lee mas

The worst staff I have ever endured. They are rude (will hang up on you) and never return calls or emails. Nothing in our apartment works well and they are so overpriced for what they actually offer. Terrible management.

It was a challenge finding a community that had it all but with the Artisan we found it! Beautiful well maintained neighborhood, gated with security, pool, gym & updated units- it really checked all our boxes. A little pricey but for this market a great deal! Ten minutes from the beach and 10 minutes from shops, dmv, groceries and thankfully my office. The express way is super helpful when needing to get in or out fast. The Artisan team has been very accommodating and helpful with my complicated... cross country move. Happy tenant though and look forward to living here for years to come! Lee mas

Our experience here is for the most part calm and peaceful. The amenities are well kept (aside from the tennis court being closed to use). The management and maintenance teams are responsive and available to communicate with.