Playa Summit Apartamentos

For a place that’s got so many amenities, has lots of trees and is supposed to be peaceful and family oriented, they sure figured out a way to ruin it. They have the worst staff, starting with the property manager. You have really noisy neighbors and the staff, including security does nothing about it. They will increase your rent annually but the hot tub will be broken, pool area flooded, gym equipment not working, broken elevators, random people parking in your parking spot and you can... complain as much as you want but absolutely nothing will get done. Worst experience i ever had with a landlord and I’d highly recommend anyone looking at this place to move someone else. For your own peace of mind. Lee mas

Poor communication between management and tenants regarding various procedures - they do not have their emails/contacts accessible when you need to reach them urgently. Paco claims that their office is accesible 7 days a week yet their hours say otherwise.

On top of that, several neighbors including us have had ceiling/flooding issues. There's poor ventilation/AC issues which lead to mold in the ceiling. Elevators are not properly inspected and are constantly under maintenance. Being in an... elevator can be a terrifying experience as it lurches and shakes too. Laundry units leak and flood over the floor. Dryer machines fail to dry clothes. Besides the elevator, certain gym equipments break and take weeks to replace/fix.

I unfortunately would not consider Playa Summit a "Luxury" after being here for over a year Lee mas

Paid a premium for a short term lease. Was notified 14 days before my lease ended that I had to give a 60day notice before I could move out. Ended up having to pay another 1.5mo. After all is done, I’m faced with a $1500 bill in the mail… to be corrected a month later saying it’s been adjusted to $250. I don’t know what property management they have in place, but it was absolutely atrocious. The room and property itself was alright, but they’ll use shady tactics to squeeze every penny out of you... . Lee mas

It is an unsafe building. I currently live here and my someone broke in and stole some of my property! DO NOT MOVE HERE!

you can find a better place to live. the buildings are very old. there's a constant maintenance problem. laundry room always problematic. I have no idea why it was called ''luxury''