23/3/23
Poor Flooring and insulation
We have been one of the early residents of Gideon (since Aug 2022).
Here are my reasons for 1 start review.
1. The insulation and flooring of the apartment building is terrible. Normal foot traffic causes stomping noises and this leads to false complaints.
2. We had a massive pest infestation that needed attention.
3. The hot water system was busted and the water pressure was abysmal. It took around 2 days to be fixed.
4. Our dishwasher broke down and it took a week to get fixed. This was after... we called in to escalate the issue.
The gym is great and the staff is amenable. But the above 4 concerns are pretty major concerns.
Reseña de Apartments.com
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Administrador de la propiedad en Gideon respondió a esta revisión
We understand how important it is for our residents to live in a comfortable and quiet environment. We apologize for the inconvenience you faced with the hot water system and dishwasher. It's our goal to resolve maintenance issues in a timely manner,... and we're sorry that it took longer than expected in these cases. We're glad to hear that you enjoy our gym facility and find our team amenable. We value your input and will take it into consideration as we continue to strive for improvements in our community. Thank you again for sharing your perspective with us.
