Kinsley Yard Apartamentos

The old management team was great (Jessica, Sophia and Isabel). Not every problem can be solved but they listened to your concerns and at least made you feel like you mattered! Ever since they left it’s almost useless to complain about anything because you will most likely be ignored and never get a text or call back. We have had lots of temps over the last few weeks and most of them are actually very helpful but they are not here long term so they can’t fix major issues. The pool got so gross... at one point that we have stopped feeling comfortable using it at all. Noise complaints are not taken seriously by the manager and you are just encouraged to call security after 10pm and expected to deal with noises MUCH more extreme than normal apartment living. I am not surprised so many neighbors haven’t renewed their leases and it makes me sad because this complex had so much potential and really had a good sense of community when we moved in almost two years ago. For the price you can rent almost anywhere else and have peace. Praying for things to change but also expecting to leave asap.

Also make note that most of the 5 star Google reviews are from people who toured here NOT residents. Lee mas

Quality is poor from doors not closing and sealing tight to ill fit appliances allowing scraping into cabinets and/or walls. The landscape upkeep is horrible. Standing water for mosquito population abounds. Noise level from surrounding neighbors is the worst. Thumping above you and management does nothing. Definitely keep looking elsewhere. Office crew is getting better.

So the outside looks great - the hallway carpets are filthy, sewer odors come up through the drains (and yes it was reported and nothing was done about it). Yes, I had to pay an extra month's lease to break it, but to pay additional fees to move out - this is a first.