The Social Apartments

Have enjoyed living here but lately the water issues have dampened my spirits (no pun intended). Had to put in another maintenance request because there is no hot water in the kitchen and dishwasher is full. I don't want to have to boil water and wash the dishes in the sink. The maintenance and housekeeping staff are great to deal with.

I moved into the Social almost a year ago despite several negative reviews. The building is not a brand new building and we were aware that water shut-off may occur. Our unit has had one water pipe repaired. This is not uncommon from what I have heard and experienced, but the maintenance staff addresses it as quickly and efficiently as possible.

Since moving in, we have had only one building-wide, unscheduled emergency water shut off which lasted a few hours. The elevators do break down from... time to time, but are working again in a few days.

The community is generally very quiet and experiences no more issues with homelessness and crime than other buildings in the area.

I will continue to live here as long as my rent remains fair and consistent with similar units in the area. Lee mas

Unfortunately, my experience at The Social has been negative, despite loving my actual apartment. I was very excited to move in, but quickly realized there are many consistent problems that make The Social a difficult place to live. The water is often shut off for long stretches of time. The fire alarm frequently goes off at all hours of the day, which is a challenge for anyone who works from home like I do. The gym has been closed indefinitely for over a month. The lobby elevator was broken for... weeks, worked for two days, and is currently broken again. This makes you unable to buzz in guests, because there is no stair access to the lobby. Instead, you must bring your guests in through the alley next to The Social. The problem on top of all of these issues is the lack of communication from The Social in notifying us of these problems. Instead of sending out notices to their tenants, they post signs around the building. If I’m working from home, and don’t leave my apartment, there’s no way for me to see that the water is shut off from the sign they post on my door. I do not know why The Social chooses not to email or call their tenants with notices like this, but it is highly inconvenient. When you email or call about the issues, it’s often days until you get a response. I have enjoyed my time at The Social because I love the neighborhood, but I will not be living here once my lease is up. Lee mas

First of all, the apartment itself is great. However the standards of the building itself are absolutely atrocious.

There are 2 elevators, one of which as been out for weeks now. And there is absolutely no other way to access the floors without using an elevator, so given that 100+ people now only have one elevator to use, plan for it to take 5+ mins to either get to your apartment from the garage or down to the garage from your apartment.

The gym has been closed for weeks without... explanation.

Maintenance fix response times are dismally slow. When touring the apartment in Mar 2021, we noticed a handful issues and called them out, and were told they could be easily resolved. 18 months later a lot of them have yet to be addressed.

All in all it is billed as a Luxury Apartment Complex. However more than half the time at least one of the “luxurious” features is broken. So if you like the look of an apartment and are willing to pay a premium for it, to each their own. But certainly don’t plan on a luxurious environment outside of the unit itself.

Also worth noting that two people have been shot at in separate occurrences since we have lived here, one killed, right outside of our bedroom window.
Lee mas

My daughter and her friend moved into the social in February of 2022. I had to serve as a guarantor because my daughter did not have the credit history having just graduated and I understand that. For some reason they list the guarantor as a tenant even though we don't live there and they know that. What frustrates me is that she is being charged as if the guarantor is living in the apartment. They are charging her for garbage and water costs for more people living in the apartment than actually... live there when they are well aware the guarantors live hours away. In addition to that frustration the water is shut off all time for extended periods of time. The gym was also a major attraction for her decision to live there and now it has been closed for a while with no indication as to when it will reopen. The communication on that is pretty awful. I like things about the apartment and location but the ongoing issues are very frustrating. Lee mas