The Fountains at Palmdale

We lived there for 8:5 months, but we signed a 11 months lease. Now we are facing 2 months termination! Before we moved in we were told we might need to pay one month termination if we break the lease, but later I found out I have health issues and I couldn’t drive, we want to live close to the hospital, also my husband lost his job the next month. When they found out we might be leaving early they were asking for 2 months termination. They refused subletting, I said I can bring people to the... office to have them checked the background and sign a new lease. Again they refused. They only want 2 months termination or threatening us ruining our credit. They are not communicative. Very rude. Treating me like poop on the ground. It’s a nightmare in my life. If you don’t want to experience what we are experiencing, stay away from them! Lee mas

This complex has the most careless staff working here. They don’t have a single ounce of care when it comes to resident concerns. I put a maintenance request for a broken AC that is now 6 days old. No one has come to fix it. I’ve went to the front office during my lunch break to catch them in person. They just tell me they will send someone there ASAP. I say thank you and go back to work. When I come home from work, I find that nobody came and the office is closed so I have to wait another day.... I repeated that cycle three times and three nights in a row I’ve slept with no AC. It gets up to 89 degrees inside these units at night. AC is mandatory and these people could care less. Lee mas

AVOID THIS PLACE - they frequently lost rent checks, there were roaches and dog poop everywhere, they don’t take care of the grounds, the police are called to the complex every night (expect to witness fights in the parking lot). The area is low-income and working class yet the leasing office treats clients like trash. Rent is ridiculous compared to what you’re actually getting. Truly the most inept and incapable staff ever. We had leaks every month, our ceiling caved in, and maintenance often... caused more problems than they fixed. Do yourself a favor and look anywhere else - I wouldn’t wish this place on my worst enemy. Lee mas

I lived here for a year and a half, having minimal issue until it rained and our roof started to leak. Each new rainstorm brought new leaks, and the maintenance staff would come by, say they'll do roof treatment, and it'd just leak again.

At one point the internet went out for all the tenants of my building, with it not being fixed for days during Quarantine where we were working from home.

The worst was when I moved, they charged me over $1000 for a floor replacement, when there was... minimal damage (our inspector said we'd get the deposit back). The Management is either trying to get more money out of us than necessary, lied, or is directly incompetent. I would look elsewhere. Lee mas

Called to check for rent prices and literally got hung up on twice. The management there is poor and it shows.